FREQUENTLY ASKED QUESTIONS

DENTAL PROBIOTICS

WHAT IS A DENTAL PROBIOTIC?
A dental probiotic increases the levels of natural and beneficial bacteria in the mouth to support teeth and gums, as well as overall health and wellness. Most people lack sufficient beneficial bacteria in their mouths to keep harmful bacteria in check, so that's why it is important to supplement with a dental probiotic.

HOW DO I TAKE A DENTAL PROBIOTIC?
We recommend savoring 1 tablet 1-2 times a day in your mouth after brushing and flossing and when eating or drinking can be avoided for 30 minutes after. This gives the beneficial bacteria a chance to colonize in your mouth without being flushed away by food or drink. 

WHO SHOULD TAKE SUPER TEETH DENTAL PROBIOTIC?
Our dental probiotic is designed for both children and adults, and the dose is the same for both as well. How easy is that?!

WHEN SHOULD I TAKE IT?
We recommend taking it right after brushing and flossing for a maximum clean surface area for bacteria to colonize. 

CAN SUPER TEETH DENTAL PROBIOTICS IMPROVE MY OVERALL HEALTH?
Scientists have found a strong connection between oral health and overall health. The mouth is the gateway to the body and is systemically connected to the digestive, cardiovascular and nervous systems, to name a few. Studies have suggested that oral bacteria and the inflammation associated with gum disease might play a role in several other diseases. 

IS IT SAFE FOR CHILDREN TO TAKE?
Yes! Our dental probiotic is safe for children, but we always recommend checking with your pediatrician if you have any concerns. We also recommend parents use their best judgement as to whether the mints may be a choking hazard, however they may be cut or crushed for small children.

IS IT SAFE TO TAKE DURING PREGNANCY OR NURSING?
Yes, and we actually recommend it! Studies have shown that a mother's oral bacteria may be linked to the bacteria that initially inhabits her baby. If you do have any concerns though, we always recommend checking with your doctor first.

IS IT SAFE FOR ANIMALS?
Unfortunately, no.  Our fresh minty flavor is enhanced by xylitol, which is toxic to dogs and other animals.

HOW MUCH XYLITOL IS IN EACH TABLET?
If your furry friend has gotten into your probiotics, tell your veterinarian there are 498mg of xylitol in each tablet. 

IS IT VEGAN?
Our product does not contain any animal byproducts, however our bacteria strains are fermented in dairy. No dairy remains when the bacteria are extracted from the fermentation process, however trace amounts might be detected which is why we include "Contains Milk" on our label.

IS IT GLUTEN-FREE?
Yes!

IS IT DAIRY-FREE?
Because our bacteria are fermented in dairy, it is not technically dairy-free.  No dairy remains when the bacteria are extracted from the fermentation process, however trace amounts might be detected which is why we include "Contains Milk" on our label.

IS IT NON-GMO?
Yes! Our dental probiotic is non-GMO.

WHERE ARE SUPER TEETH DENTAL PROBIOTIC MADE?
Our mints are made in the USA but our Streptococcus salivarius M18 bacteria are from New Zealand.

DOES IT REPLACE DIGESTIVE PROBIOTICS?
No, the beneficial bacteria strains in our dental probiotics are designed specifically for the mouth with benefits that pertain to the teeth, gums and oral cavity. 

DO THE PROBIOTICS REQUIRE REFRIGERATION?
No. Our dental probiotics can be stored at room temperature.

HOW DO THE BACTERIA STAY ALIVE IF THEY ARE NOT REFRIGERATED?
Our bacteria are in a dormant state while they are in the bottle. As soon as they make contact with your saliva they activate and begin to colonize.

ACCOUNT

HOW CAN I SKIP MY UPCOMING ORDER?
To manage your subscription including skipping or delaying your next order, make sure to create an account at this link. Once you create your account click "Manage Subscription," then click the subscription you would like to modify. From there you can click on your order date to change it or click "Skip this order." 

HELP! IT SAYS MY ACCOUNT/EMAIL DOESN'T EXIST.
If you ordered your probiotic to be delivered through our 10% discount subscription program unfortunately our system does not automatically create an account for you. Even if you receive emails from us, you must still create an account to manage your subscription. You can create an account at this link

HOW DO I CHANGE MY SHIPPING ADDRESS OR CREDIT CARD INFORMATION?
If you haven't created an account yet, make sure to do so here. Once you have created an account click on "Manage Subscription." Then in the navigation at the top you should see the option to edit your shipping and billing information. 

ORDERS/SHIPPING

HOW MUCH IS SHIPPING?
Shipping is free for domestic orders of $50 or more. For domestic orders under $50, there is a standard $3.50 shipping charge applied to every order.  Similarly, shipping is free for international orders of $75 or more. For international orders under $75, there is a standard $15 shipping charge applied to every order.

DO YOU SHIP INTERNATIONALLY?
We currently ship to all of the United States, Canada, Mexico, and Australia.  We hope to be able to ship everywhere else soon!

HOW LONG WILL IT TAKE TO SHIP MY PACKAGE?
Orders usually process within 1-3 business days and are shipped via standard shipping, 4-7 business days.

WHAT IS YOUR RETURN POLICY?
We believe in our products and think you will experience wonderful benefits from them.  If you aren't completely satisfied, you may ask for a full refund within 30 days of your purchase. Please email us hello@getsuperteeth.com.